FAQS
Answers You Need
What types of cytometry data do you analyze?
We analyze CyTOF (mass cytometry), spectral flow cytometry, and conventional flow cytometry data, along with imaging and multi-omic datasets that sit alongside them. Projects range from a single panel titration to full clinical trial immune profiling.
Who do you work with?
Teams ranging from academic solo PIs to top 10 pharma, including biotech companies and CROs. Most of our work is in oncology, immunology, and cell therapy, but the methods apply to any high-parameter cytometry study.
How does a project start?
It starts with a free consult. We talk through your questions, your samples, and the data you have or plan to generate. From there, we send a scope with deliverables and a timeline, and work begins once you approve it.
How long does an analysis take?
Typical turnaround time for routine immunophenotyping analysis ranges from a couple of days to a week, depending on assay complexity, QC criteria, and dataset size.
How is pricing structured?
We price each project individually, based on size, scope, complexity, and repeat work. We work with clients on a variety of structures, from per-sample costs to retainer-based engagements.
What tools and methods do you use?
We use established, published methods rather than black-box tools, so you can see where every result comes from. Data and analyses, whether OMIQ workflows or custom R scripts, are shared with your team so you can review and reuse them.
What do I receive at the end of a project?
Publication-quality figures, statistical analyses, and one-on-one discussions to walk through the results. The underlying analysis stays available to you and we work with you to tailor the outputs based on what the data shows and what you need.
We do our own analysis. Can you still help?
Yes. We act as a sounding board and guide, helping you choose methods, check your work, and interpret results. We also run standalone QC/QA analyses to confirm accuracy before you proceed with your own pipeline.
Can you help before any samples are run?
Yes, and it is often the best time to bring us in. We consult on panel design, study design, protocols, and quality controls so the experiment answers the questions you are asking.
Do you support clinical trials?
Yes. We analyze high-parameter cytometry data for studies ranging from panel titrations to full-scale clinical trials, including predictive biomarker discovery and treatment response by dose and patient cohort.
How do you handle data security and confidentiality?
All of our work is performed under NDA and standard vendor contracting, so the data and results remain yours, always. Data is transferred via your preferred server, through our end-to-end encrypted cloud storage with 256-bit AES encryption and two-factor authentication, or directly through OMIQ. Ionic's own SOC 2 Type 2 and ISO 27001 cybersecurity certifications are currently pending.
Do you run samples, or only analyze data?
We are launching full-service cytometry options through our lab services sister company, Ionic Labs, launching in early 2027. We are now accepting founding clients who want a full-service option over data analysis alone. Reach out to learn more about our Boston-based wet lab services.
Do you offer training?
Yes. We offer expert-designed, user-friendly training in bench workflows and data analysis, and we can customize a session to your team's needs. We also are partnered with SuperNova Flow Cytometry to provide fully accredited flow cytometry training via their online platform, complete with CMLE credits.
Where are you based, and do you work with teams elsewhere?
We are based in the Boston area and work with teams across the United States and internationally. Most projects run fully remotely.